HealthTech
United States (FQHC context)
Web Application, User & Market Research, Information Architecture, UI/UX Design, Mobile-First Design
The FQHC industry lacks a centralized platform where experts could effectively communicate, share resources, and collaborate. The absence of a single system resulted in inefficient workflows, missed collaboration opportunities, and a disconnect among healthcare experts in the industry.
Through rigorous user surveys, competitor analysis, and stakeholder interviews, we developed an intuitive web application with simplified navigation (including dual navigation bars) and specialized ‘Pods’ for topic-based chats. This design ensured ease of use even for middle-aged users with limited digital proficiency.
Improved Efficiency: Streamlined communication and resource sharing among healthcare professionals.
User Engagement: Increased participation through intuitive design and clear navigation.
Robust Network: Facilitated a strong, connected community for FQHC stakeholders.